Privacy Policy

Privacy policy

Website privacy policy

www.Hemasoft.com is owned, registered, operated, licensed, and controlled by HEMASOFT SOFTWARE S.L, who provides integrated technology solutions for blood bank and laboratory information systems for primary and specialized care units, applied to public and private sectors worldwide.


Information, Registration, and Cookies

HEMASOFT is committed to offer the best services to its clients. We do not collect information from you. Therefore you may visit our site anonymously.


We do not use cookies.

We do not sell, trade, or otherwise transfer to outside parties, as we do not collect information from you.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


Questions or Comments Regarding this Privacy Statement

This online privacy policy applies only to information from our website and not to information collected offline.
By using our site, you consent to our privacy policy.
If we decide to change our privacy policy, we will post those changes on this page.
If there are any questions, concerns or comments regarding this privacy policy you may contact us using the information below:
C/ ANTONIO LÓPEZ 249, MADRID, 21041, SPAIN
Our Webmaster can be reached via e-mail at: info@hemasoft.com


eDelphyn Donors privacy policy

This privacy policy governs your use of the software application eDelphyn Donors ('Application') for mobile devices that was created by HEMASOFT SOFTWARE S.L. The Application is an application allowing potential blood donors:

  • To locate the nearest Blood Donation Center.
  • To read the educational materials required to answer the health history questionnaire.
  • To answer the health history questionnaire.
According to donor answers for health questionnaire, the Application determines the donor to be qualified or ineligible. Qualified donors get a QR code including the full completed questionnaire. This QR code can be read and uploaded at the Blood Donation Center, allowing the donor and the Donation Center to save time and increase efficiency.


What information does the Application obtain and how is it used?

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you only provide your phone number.

We may also use the information you provided us to contact you from time to time to provide you with important information and required notices.

Please note that you include sensitive information when completing the questionnaire on your device. HEMASOFT strongly recommends protecting access to data stored on your mobile device through the use of passwords, personal identification numbers (PINs) or more advanced forms of authentication such as fingerprint readers, eye scanners and other forms of biometric readers.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to the Blood Donation Center selected by the user in order to complete the questionnaire.


Does the Application collect precise real time location information of the device?

When you visit the mobile application, we may use GPS technology (or other similar technology) to determine your current location in order to determine the geographical coordinates you are located within and display the nearest Blood Donation Center. We will not share your current location with other users or partners.

If you do not want us to use your location for the purposes set forth above, you should turn off the location services for the mobile application located in your mobile phone settings.


Do third parties see and/or have access to information obtained by the Application?

We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

  • As required by law, such as to comply with a subpoena, or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
  • If HEMASOFT SOFTWARE S.L. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.


What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.


Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you'd like us to delete User Provided Data that you have provided via the Application, please contact us at info@hemasoft.com and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.


Children

We do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at info@hemasoft.com. We will delete such information from our files within a reasonable time.


Security

We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.


Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here and informing you via message with the corresponding software update. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.


Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. 'Processing', means using cookies on a mobile device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in Spain. If you reside outside Spain your information will be transferred, processed and stored there under Spain privacy standards.


Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at info@hemasoft.com.