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How Technology Contributes to Reduce Errors in Transfusion Procedures of a Tertiary-care Hospital
September 3-8 2016 - Dubai - ISBT Congress.
La Fe Hospital in Valencia has published the advantages of implementing e-Delphyn since 1996 at ISBT Congress in Dubai.

How Technology Contributes to Reduce Errors in Transfusion Procedures of a Tertiary-care Hospital
N. Carpio, P. Solves, Inés Gómez, I. Vaquero, M. Peñalver, MA. Sanz
Blood Bank. Hematology Service. Hospital Universitari i Politècnic La Fe, Valencia, SPAIN.

INTRODUCTION

Since the beginning of the 20th century when the first tests for blood compatibility were performed, there have been many important developments in the transfusion area. Probably one of the most significant is related to advances in technology.

AIMS

We want to analyse the impact of the electronic management of transfusion on errors reported in our Haemovigilance program.

MATERIALS AND METHODS

Transfusion procedures at our hospital included: Patient identification with a hand badge carrying a transfusion security code before sample collection, registration of samples in a transfusion software, component selection, automatic compatibility tests, and checking blood component label and patient hand badge before transfusion at bedside. The Blood Bank Software, implemented since 1996 to the present, in web technology (e-Delphyn - Hemasoft Company), permits the electronic cross match, establishs conditions for blood components liberation (Irradiation, etc), connection in bidirectional way with autoanalysers and other devices for electronic control of all transfusion steps. Events in any phase of transfusion procedure during the period from 2000 to 2015 were reviewed from our Haemovigilance database and classified in errors in blood component administration (BAE) and events that was detected before administration (NME).

RESULTS

Between 2000 and 2015 a total of 727.301 blood components were transfused. Of them, 469.255 corresponded to red blood cell concentrates. Overall, 162 events were detected in blood component administration (BAE) and 437 episodes of near miss event (NME) but in some episodes more than one error occurred. Finally 506 errors were detected before transfusion and 176 finished in EAC resulting in a prevalence of 1 in 1066 blood components administrated. Regarding the causes of NME, the mistakes were most commonly seen during component prescription (41%), sample collection (28%) and sample registration (16%). The incorrect use of patient’s identification pre-printed adhesive labels was the commonest reason for error. Other NME were 2% in selection phase, 7% in compatibility testing and 4% en transfusion procedures at bedside. By contrast, the BAE more common occurred in prescription phase (25%), selection of blood components (38%) and transfusion (29%), due to use pre-printed adhesive labels for patient identification, use of blood components without irradiation and miss identification at bedside respectively. The other errors were minor and corresponded to sample extraction (1%), registries (2%) and compatibility testing (4%)

CONCLUSIONS

A significant number of mistakes can occur during the transfusion procedure. In our experience, the BAE due to errors in compatibility testing, sample extraction and registries are infrequent, suggesting that the use of a specific hand badge, analytical test automation and electronic management of transfusions is effective to reduce the errors. The most frequent errors were detected in those phases of transfusion in which electronic control was not implemented. In our opinion, most errors due to the use of adhesive pre-printed labels and identification of patient before transfusion could be avoid by electronic prescriptions and electronic check at bedside.


Blood & Tissue Bank of Cantabria
February 2016 - Spain - Public Entity of Cantabria for the Blood and Tissue Bank.
Hemasoft has been awarded for the implementation of e-Delphyn into the Public Entity of Cantabria for the Blood and Tissue Bank (Spain).
The implementation of e-Delphyn will allow the integrated management of donation and transfusion of the Cantabria´s Transfusion network. As part of the project, the installation of the e-Delphyn solution for Tissue Bank.

FDA
October 2015
Hemasoft is very proud to announce that our e-Delphyn Blood Management Software, V 7.1.0.0 has been cleared by the FDA. Our 510(k) submitted in August this year was cleared by the FDA on 24/10/2015 with this 510(k) number: BK150300.
Bruno Rousselin, Vice President of Global Business Development stated "It´s a great accomplishment for our company and a crucial milestone for the marketing of our innovative solutions on the US market. Receiving this wonderful news at the time of the AABB annual meeting is adding to the excitement of the entire team. I would like to congratulate our Regulatory Department for the quality and the efficiency of this initial submission. We now look forward to bringing this new technology to the US Blood Organizations and help them improving their safety while dramatically reducing the cost of ownership of their computer system.´
Hemasoft is exhibiting at the AABB annual meeting in Anaheim, CA on booth # 1061.

Interfaced with Cerner
March 2015 - Spain - Central Hospital of Asturias.
Hemasoft´s e-Delphyn Software suite has been interfaced for the first time in Europe with the Hospital Management Software Cerner Millennium provided by Cerner Corporation. This is an important milestone for Hemasoft´s e-Delphyn Transfusion Module which will also be interfaced to this application soon, in other parts of the World. In the Central Hospital of Asturias context, Cerner Millennium sends patient demographics to e-Delphyn which in return sends the analytical/testing data back to Cerner in order to maintain a centralized Patient Record in one single place. e-Delphyn also completes the Patient Record with Transfusion data sent to Cerner´s unique Patient Record.
This model has been developed and deployed by Hemasoft in many Hospitals using various HIS but this first interfacing with Cerner completes the list of recognized patient administration software supported by e-Delphyn.

Blood & Tissue Bank of Aragón
December 2014 - Spain - Public Entity of Aragon for the Blood and Tissue Bank.
Hemasoft has been awarded for the implementation of e-Delphyn into the Public Entity of Aragon for the Blood and Tissue Bank (Spain) including the Transfusion Center and the 11 Hospitals Public Network.
The implementation of e-Delphyn will allow the integrated management of donation and transfusion of the Aragon´s Transfusion network. As part of the project, the installation of the e-Delphyn solutions for Tissue Bank and Milk Bank are included.

Ministry of Public Health and Social Welfare of Paraguay
December 2014 - Paraguay - Ministry of Public Health and Social Welfare of Paraguay.
Hemasoft has been awarded in an international public bidding to install e-Delphyn in 17 centers network of blood services of the Ministry of Public Health and Social Welfare of Paraguay. The goal is provide to the Centers with an unique system of centralized management in order to enable them for a better donation management and transfusion traceability

Worldwide RFID launch
September 2014 - Mexico - Hemasoft has collaborated with Dometic on the success of the very first worldwide implementation of a RFID (Radio Frequency Identification) Blood Traceability Solution.
The worldwide RFID Launch has been organized in Veracruz (Mexico) from the 28th September to the 1st of October 2014. More than 200 international guests have been invited to discover the solution installed at the Centro Estatal de Transfusion Sanguinea in Veracruz, where the e-Delphyn Web based software solution for Blood Banks has been deployed in 2013.

Electronic blood transfusion tracking system launched
July 2014 - Tanzania - Electronic blood transfusion tracking system launched.

In a bid to improve blood transfusion services in the country, Tanzania National Blood Transfusion Services (NBTS) has launched Blood Establishment Computer System (BECS) to help track blood transfusion services from the donor anywhere in the country.

The system will among other things keep the data base of donors and automatically send a text message to those eligible for next donation.

BECS was launched by the first lady Mama Salma Kikwete in Kigoma last week at the climax of World Blood Donor Day (WBDD) which was hosted by Kigoma Region.

According to NBTS Information Combination and Technology (ICT) officer George Mpopo, the system will help eliminate human errors in blood transfusion services and hence improve the efficiency of blood transfusions.

Speaking to the Guardian recently at the Evidence for Action Offices (E4A) in Dar es Salaam, Mpopo said, the system which now replaces the old manual system will help NBTS manage blood donor information, collection, testing, processing, and storage, distribution of blood to hospitals and transfusion of the collected blood.
´BECS will be able to track blood from the vein of the donor to the vein of the recipient,´ Mpopo said pointing out that, ´...that is why it is also referred to as the vein to vein system.´

He said besides recalling donors for the next donation, BECS will also help NBTS identify safe blood donor pools, to be invited for next donation.
´The system is also capable of rejecting unsafe blood donors,´ he said.

´BECS will create a data base of people donating blood and their blood status, so if someone is found to have transfusion transmissible infections their blood will automatically be red flagged,´
he detailed.

In the past, before BECS system, NBTS relied on manual paper work in record keeping of the donor, analysis, storage and distribution of blood and blood products but now the system will also help NBTS counselors educate those found with HIV or Hepatitis B and C negative.

´Improving awareness of risk behaviours among blood donors will help reduce the number of new infections among the would be and current blood donors,´ Mpopo said.

E4A country director craig John Ferla lauded NBTS for launching BECS saying blood safety is paramount importance given growing concerns of blood safety with respect to transfusion transmissible infections like HIV, hepatitis B and C and syphilis.

´What is also good is that with BECS in place NBTS now can recall only those with safe blood for a next donation when they are due, and hence save resources and ensure that the blood collected isn´t thrown due to transfusion of transmissible infections´, Craig said.

Notably, the establishment of BECS by NBTS Tanzania has been facilitated by funding support from Association of American Blood Bank (AABB).


Kenneth Simbaya. Source: The guardian.


June 2014 - Croatia - Challenges in the establishment of National Blood Transfusion Service with the unique National Blood Transfusion in system e-Delphyn in the Republic of Croatia.

National Blood Transfusion in the Republic of Croatia

BACKGROUND
Informatization along with effective National Blood Transfusion Service (NBTS) is a precondition for quality and safe transfusion therapy. After the Croatian War of Independence ended in 1995, we recognized the necessity of establishing such a transfusion service in our country.


AIMS
This paper describes the activities taken in the past 18 years in order to accomplish our professional vision, i.e. to establish the Croatian National Blood Transfusion Service (NBTS) with the National Blood IT (Information Technology) Transfusion System implemented. Our intention was to create national consistency in order to improve blood donor and patient care and safety, and to provide the environment in which blood donor and patient centered information can be safe, but easily and quickly shared.


METHODS
BEGINNINGS:

  • 1996-2004: Croatian Professional Body submitted the Project for NBTS Restructuring to the Ministry of Health (MoH) four times.
  • 2005-2011: Accession negotiation (Croatia joined European Union (EU) 2013); Accession Partnership Document (2008/119/EC), Chapter 28, Consumer and health protection - conditions: restructuring of NBTS to meet EU technical requirements. MOH was set as the Competent Authority for Blood, Tissue and Cells.
  • 2006-2013: Adoption of five Ordinances related to the field of Blood Transfusion, in compliance with EU Directives.
  • 2009: National Blood Policy, first version.
  • 2009-2013: Croatian Institute of Transfusion Medicine (CITM) became beneficiary of IPA project HR2009-03-28-11 (instrument for Pre-Accession Assistance) Strengthening the Institutional Capacity for Blood, Tissues and Cells. The overall objective and project purpose were: restructuring and Informatization of NBTS.


NBTS RESTRUCTURING PROJECT - 3 consolidation phases:

  • I. Collection and production
  • ll. Serological testing
  • III. NAT (Nucleic Acid Testing)


NBTS INFORMATIZATION PROJECT:

  • I. Funding source; Public tender
  • ll. Software development. education and training
  • Ill. Implementation


RESULTS
NBTS RESTRUCTURING:

  • 2010-2014: Collection, blood component production - reduced from 21 to 8 centers.
  • 2010-2012: Serological testing of blood borne pathogens - reduced from 21 to 5 centers.
  • 2013: ID NAT testing of blood borne pathogens now organized at a single center, CITM.


NBTS INFORMATIZATION:

  • 2007: MoH source of funding, public tender, selection, contract.
  • 2008: IT Action Team (eight members) and IT Working Group (four members).
  • 2008-2011: Development and adaptation of software, education and training, IT equipment installation, VPN network, verification, parallel work.
  • 2011 May 1: e-Delphyn IT system (Hemasoft) first implemented in CITM daily routine.
  • 2011-2014: e-Delphyn IT system implemented in 8/8 (100%) Blood Establishments (BE) and in 20/35 (57%) Hospital Blood Banks (HBB) as a unique NBTS IT System.


CONCLUSIONS
Restructuring and informatization of the Croatian NBTS are permanent activities due to the expected future stringent standards for blood collection and processing and transfusion therapy. The forthcoming is: progressive merging of BE, National Blood Policy, National Coordinated Quality System; e-Delphyn IT system: further development and upgrades, connection of the remaining HBB into IT system. Croatia could be the first country in the world with all the BE and HBB centers connected in one National Blood Transfusion IT System.


Final Stage of Deployment in Croatia
June 2014 - Croatia - Final successful stage of the National deployment of e-Delphyn.

Hemasoft is proud to announce the final successful stage of the National deployment of e-Delphyn throughout Croatia.

Croatia finalized the implementation of e-Delphyn in all regions and Hospital networks of Croatia, joining the growing number of countries deploying e-Delphyn Nationwide.

Dr. Jukick quoted: ´Deploying the web-enabled solution e-Delphyn on a Nationwide basis was a challenge for us, but thanks to the professionalism and expertise of Hemasoft people and their local partners, we have now, at the time of joining the Euro zone, one of the most sophisticated IT systems controlling the national Croatian blood supply. I would personally recommend to all European Blood organizations to look at our IT solutions which is based on the latest technologies and provides our National Institute with a cost-efficient national backbone.´


Bruno Rousselin, VP of Global Business Development, commented: ´Hemasoft is currently implementing its solutions in other regional and national deployments. The acquired experience with Croatia is clearly positioning Hemasoft as one of the main IT solutions provides for Transfusion Medicine in Europe´.


Hemomadrid
June 2013 - Spain - e-Delphyn Transfusion in Hemomadrid.

Hemasoft is proud to announce that Hemomadrid, specialized company offering Hematology and Hemotherapy services, has installed e-Delphyn Transfusion Software in a centralized Housing environment comprising more than 10 hospitals and health centers.



National Blood Service of Zimbabwe
June 2013 - Zimbabwe - Migration to e-Delphyn Blood Bank in the National Blood Service.

It's always nite to receive this type of comments from our customers, especially when they can establish a fair comparison of our products and services with other vendors. Hemasoft has now a long track record of successfully migrating other systems to e-Delphyn. We will soon post other success stories of recent migrations.


http://www.bloodbank.co.zw/index.php/media-centre/news/67-the-beauty-of-e-delphyn-system

The beauty of e-Delphyn System

"The beauty of change is with us as we have waved goodbyes to the Progress System and open our hands wide open for the e-Delphyn System. The e-Delphyn System from Hemasoft. The e-Delphyn System came as an advantage to a greater extent. It subtracted longer processes we used to experience so as to reach the destination using the Progress System. Things like bulk take-off, separation of panel bleed donor printouts, printing on the noisy and slow dot matrix printer, need for the supervisor´s pass word every time one need to view donor pack numbers and correcting errors, the hustle of always approaching the I.T crew to merge donations for us to list but a few. The e-Delphyn System has a marvelous tracking system that one is able to view/track the work done at the end of the day. Some of the information that can be tracked/viewed is the time the donor form was captured, the personnel who captured the information, donation type, bag type, gender and it is very possible to view work done in other Branches.

This system has taken away the hustle of waiting for scheduled panels to be emailed by the Blood procurement Department, what need to be done is us to search for the booked and scheduled panels in the e-Delphyn System. Another advantage is easy compilation of monthly statistics for our section´s progress report. However like every newly born baby it will be a recorded miracle if the baby does not come with negatives and challenges. We experienced or rather still experiencing (putting slow learners in mind) changing of terms e.g. from pack number to donation number and from regular donor to eligible donor. The capturing process for e-Delphyn System is a bit longer as compared to progress system. There are also additions of mandatory data required to be filled in when capturing a donor form such as the authorizer, phlebotomist, bag type, province/state, and donor´s means of recruitment, donation type, status and session. Despite the difficult time we are going though in accepting the change, we tasked ourselves to thoroughly understand the e-Delphyn System. On a user´s perspective I can safely rate the new system as a positive change and positively we are working towards fully adapting and learning the e-Delphyn System concepts through to its roots.´


By Nomusa Mukadzambo.
Research Data Management Clerk.

Centro Estatal de Transfusión Sanguínea de Veracruz
May 2013 - Mexico - e-Delphyn Blood Bank.

Since May 2013, Centro Estatal de Transfusión Sanguínea de Veracruz (México) has been Live with the e-Delphyn BB solution. In the coming weeks, eight additional centers in Veracruz State will join the project, managing blood donations and transfusion activities in a centralized environment.


Santiago de Chile Blood Center
February 2013 - Chile - Blood Centers and Hospitals.

Hemasoft Software proudly announces the new multi-site e-Delphyn BB installation centralizing blood donations and transfusion services in Santiago de Chile Blood Center and seven associated hospitals.



Instituto Metropolitano de Sangre y Tejidos
August 2012 - Chile - New contract.

Hemasoft expands its presence in South America signing a contract with the Instituto Metropolitano de Sangre y Tejidos in Santiago, Chile.

Pedro Pereda, CEO of Hemasoft quoted "We are proud to bring our e-Delphyn® technology to one of the most prestigious establishments in South America. Hemasoft will deploy e-Delphyn® Blood and Tissues modules to the main Blood Center while connecting a network of 9 Hospitals to the main Blood Center through our Web-enabled solutions.



King Edwards Hospital
June 2012 - Australia - Human Milk Bank.

Our partner in Australia, ALSG has finalized the agreement with King Edwards Memorial Hospital in Perth, Australia to deploy e-Delphyn® Human Milk Bank solution.

Bruno Rousselin, VP of International Sales and Business Development commented "Hemasoft is signing its first contract in Australia thanks to its fruitful partnership with ALSG. Prof. Ben Hartman, recognized worldwide as an expert in Human Milk Banking has decided to deploy e-Delphyn and use the Donor, Manufacturing and Hospital traceability capabilities at Kind Edwards. We are optimistic this contract will lead the way to more deployments of e-Delphyn in the region soon".



Chile Blood Centers and Hospitals
May 2012 - Chile - Blood Centers and Hospitals.

Our customers at the Blood Center of Concepcion, Chile is now live with e-Delphyn® Transfusion with more than 17 hospitals connected.

Pedro Pereda, CEO of Hemasoft commented "We are very happy to see more sites in Chile joining the long list of South American customers using e-Delphyn® Transfusion. This deployment reflects the multi-site capabilities of e-Delphyn and how Hemasoft can provide a Donor-to-Recipient solution connecting the Blood Center to its Hospital users".



King Hamad University Hospital
May 2012 - Bahrain - King Hamad University Hospital.

Hemasoft is proud to announce the current deployment of its e-Delphyn LIS solution at one of the largest and most prestigious hospital in the Middle East region: King Hamad University Hospital in Bahrain.



New York University Medical Center
December 2011 - USA - New York University Medical Center.

Hemasoft is proud to announce that NYUMC will soon use its e-Delphyn® Cell Therapy Solution.

Bruno Rousselin, VP of International Sales & Business Development quoted "Providing our solution to a worldwide renowned establishment like New York University Medical Center is a major accomplishment for Hemasoft. Our company is helping hundred of customers worldwide to ensure the safety of their processes every day by using our solutions. We are proud that NYUMC is now joining the list of our prestigious customers...".